Articles

 Can I connect to my mailbox with a secure connection?

Yes, mail connections for all protocols with SSL encryption are supported. The ports for this...

 Can I use my own Microsoft Exchange server like Office 365 with my domain?

Yes, you can use your own Microsoft Exchange server with your domain So long as your Exchange...

 Email Sending Limits

Below are the usage details for the various methods of using our systems to send email:- Webmail...

 How can I change my mailbox password?

You can change your mailbox password either through the eXtend control panel, in the Mailboxes...

 How can I view/access my mailbox through Gmail?

You can retrieve emails from your Sky UK Networks mailbox from your Gmail account. You can also...

 How do I set up POP3/IMAP email on an iPhone or iPad?

You can setup your iPhone or iPad to receive mail from one of your mailboxes as follows:Go to...

 How do I set up a mailbox in Thunderbird?

1. Open Thunder-Bird, 2. Under Accounts click "View Settings for this account" 3. This should...

 How do I set up an Exchange mailbox in Entourage?

With the advent of Exchange 2010, Microsoft dropped WebDAV support, switching to Exchange Web...

 How do I set up an Exchange mailbox in Outlook 2010?

    This guide explains how to set up your Exchange mailbox in Microsoft Outlook 2010. For...

 How do I set up an Exchange mailbox in Outlook 2011 (Mac)?

Outlook 2011 has full support for automated setup, so configuring your mailbox is very simple:...

 How do I setup all my email to forward to another email address?

All your email settings can be controlled through your Web Hosting Control Panel Control Panel....

 How do I setup email forwarding?

All email functions can be managed through the Web Hosting Control Panel Control Panel > Email...

 I can't send email, but I can receive it.

If you are having trouble sending mail but not receiving it, there is a possibility that your ISP...

 I'd like to filter out spam email, is there any way to do this?

Sky UK Networks offers effective spam filtering on the server so that unwanted mail never even...

 Is there a limit on attachement sizes when sending via Webmail?

Yes, attachments sent via Webmail are limited to 2Mb - if you wish to send larger attachments,...

 Sending mail as HTML

Using mail client tools If you're using a recent version of Microsoft Outlook (2010 or 2013),...

 Setting up e-mail in Outlook 2010 (Windows)

Here is a step by step guide on setting up your e-mail account in Microsoft Outlook 2010. This...

 Setting up email in Outlook 2003 (Windows)

1. Start Outlook. 2. On the Tools menu, click E-mail Accounts. 3. Under E-mail Accounts, click...

 Setting up email in Outlook 2007 (Windows)

1. Start Outlook.2. On the Tools menu, click Account Settings.3. Click New.4. Click 'Microsoft...

 Setting up my email with Mail for Mac OS X 10.4

On the menu bar click Mail, then Preferences, then Accounts and finally click the plus at the...

 What SPF record is suggested for shared hosting?

If a domain name is using our shared hosting platform and no external services then these...

 What is my mailbox size?

Standard mailboxes have a capacity of 1GB - this applies to mailboxes when accessed by POP3,...

 What is the difference between POP3 and IMAP4 mail?

All major email clients allow mailboxes to be accessed via either POP3 or IMAP4. These are two...

 Why have we seen an increase in the amount of spam / junk email we're getting?

Spam volumes can change from day to day by quite a large amount. If you're suddenly seeing an...