Articles

 How can I add glue records to my domain?

Glue records are the records that are submitted to the individual registries around the world for...

 How can I change the registrant name on my .uk (Nominet) domain?

Unfortunately we are unable to change the registrant name on Nominet domains, as this is...

 How can I extend the registration period for a domain?

UK domains (.co.uk, .org.uk, and so on) are always registered for two years at a time and can...

 How do I create a subdomain (e.g. subdomain.mydomain.com)?

What's a subdomain? Subdomains allow you to have a new web address for separate areas of your...

 How do I transfer a gTLD (.com, .net, .org, .biz, etc) domain to my SKY Account?

Before you begin the transfer of your domain name, you must make certain that the current contact...

 How do I transfer my .uk domain to SKY?

Transferring your .uk domain name is a simple process.  It is free to transfer a .uk domain name...

 How long will it take to transfer my domain?

Typically, the following timescales apply:- .uk Domains - once the IPS TAG change request has...

 Is there a fee for domain transfers?

Transferring your domain name out to another company is completely free of charge. The charge...

 What are zone files?

A zone file is a collection of DNS Records (such as A, CNAME and SRV records) for a single domain...

 What does FQDN mean?

FQDN (Fully Qualified Domain Name): A complete domain name consisting of a host, the second-level...

 What does the MX record do?

An MX record sets the mail server for a given domain name, directing all email to the correct...

 What restrictions are there on the domain name I can choose to register?

Domain Names have a variety of basic rules, in general domains must: - Use only letters, numbers,...

 Why do DNS changes take 24-48 hours to propagate?

Every domain has at least two nameservers assigned to it and those nameservers hold records for...

 Why does my domain show up in WHOIS as "Renewal in progress"?

There is nothing to be alarmed about if your domain is in this state - it simply means the...

 Why does my email bounce with '550 relay not permitted'?

This usually happens because the nameservers on the affected domain have been changed to make the...

 Why does my new domain name not work?

Domain registrations are queued, and there is often a short delay before registration completes....